Pet Policy
Comfortable, safe, and happy outstation journeys for your beloved companion animals
Prior Booking Notification
Pets are allowed on CABZII journeys only with prior notification during the booking process. Customers must inform CABZII before travel to ensure we pair you with a pet-friendly vehicle and driver partner.
Additional Cleaning & Surcharges
Additional cleaning or handling charges may apply depending on pet size, pet type, and the selected vehicle category. These charges help drivers cover specialized detailing and sanitization.
Customer Travel Obligations
Customers must carry necessary pet accessories (such as seat covers, blankets, crates, and leashes) and take proactive steps to ensure that their pets do not damage or soil the vehicle's interior.
Right of Refusal
CABZII and its driver partners reserve the right to refuse transportation of any pets that may pose safety, hygiene, driver health, or general operational concerns at the pickup point.
Interior Damage Liability
Any physical damage, upholstery tears, deep scratches, or heavy soilage caused by pets will result in additional repair and professional cleaning charges billed directly to the customer's account.
Service Animals Unconditional
Certified guide dogs and medical service animals are unconditionally permitted in all vehicle classes at no extra charge, and do not require prior approval protocols.